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S.E.A.T.S Inc.

Order Control and Customer Relations

Mon - SatFull-time#54, St. 388, Toul Svay Prey I, Boeng Keng Kang, Phnom Penh$200 - $400
Apply Via Telegram or apply directly below ↓Posted 9 months ago

HR Contact

SOVANNRIM RUOM

Key Responsibilities

  • Handle all daily orders from clients, confirm ordered items, and enter information into the order form
  • Receive a direct call from the clients and respond to the client’s inquiry
  • Follow up with the client with daily orders by mail, call, or SNS of order information
  • Collaborate and communicate with other departments daily
  • Check inventory with the stock controller and purchase to make sure the requested product is available
  • Feedback to clients if there is any updated information about the daily orders
  • Proposal to clients if there are any alternative items or offers which is appropriate to the clients
  • Maintain and enhance the relationship with clients
  • Closely work with the sales & marketing team to receive purchasing orders from the client
  • Verifies the customer information is correct and up-to-date
  • Review orders with accuracy and completion
  • Internal office work support for the Sales and marketing team, daily operation support
  • Additional tasks depending on your characteristics

Requirements

  • Eagerness to understand action policy and challenge for fulfillment
  • Imagination and assumption skills when you’re working
  • Have a Bachelor’s Degree
  • Able to use Microsoft Office (Word, Excel, PowerPoint, Internet)
  • A good command of English
  • Ability to logical thinking and independence
  • Positive, socialized, and good communication skills
  • Hard-working, self-motivated, and fast learner

Priority

  • An intermediate/good command of Chinese is an advantage

Benefits

  • Develop essential business management skills.
  • Thrive in a dynamic and evolving environment.
  • Collaborate with passionate team members.
  • Competitive and results-based salary system.
  • Learn and apply global business standards.
  • Enhance English proficiency in a daily English language environment.
  • Office phone and laptop provided (To be confirmed).
  • Bonus for achieving goals.
  • Enjoy company parties and staff birthday gifts.
  • NSSF coverage provided
  • Seniority payments twice a year.
  • Company evaluations conducted quarterly.
  • 1.5 days off per week and public holidays following Cambodia’s Labor Law.
  • Annual leave entitlement of 18 days per year.

Apply Directly Here